Please fill out the form below to request an item. Required fields are marked with an asterisk (*).

If you do not receive a response from us within 24 hours, please reach out to us at (909) 931-4200.


If you can't find a book in at your local library or elsewhere in the Upland Public Library catalog, consider using our FREE Zip Books program to have it ordered and sent to you. 

Zip Books allows you to request a book and have it mailed directly to your address through Amazon. Once purchased and delivered, it will be recorded as checked out to you by the library. When you’re done, you’ll bring it back for library staff to check in as a brand-new library book.

Below are answers to essential questions about the Zip program, which is funded by the California State Library. 

What can I request?

Most books are eligible for Zip requests. The book must meet the criteria below.

A Zip Book in print form must be

  • Any item not already available within the Upland Public Library.
  • in stock on Amazon Prime.
  • Cost $50.00 or less before taxes.
  • not out of print.

Audiobooks on CD are eligible if they are

  • An item not already available within the Upland Public Library.
  • in stock on Amazon Prime.
  • cost $75.00 or less before tax.
  • not out of print.

DVDS, music CDs, digital audiobooks (e.g. mp3 or iTunes), and ebooks (including Kindle books) are not eligible to be requested through the Zip Books program.

We expect to fulfill the vast majority of Zip requests, but success is not guaranteed. Approval will depend on available funds, the availability of the item on Amazon, and our evaluation of the title as being suitable for addition to the library collections.

Please check the site beforehand to make sure the item is available. We will contact you if we are unable to fulfill the request or if it does not meet the criteria.

How does Zip Books work?

You can only request three (3) Zip Book items per patron, per month. Items not to exceed 2 renewals, and must be returned to the Upland Public Library and handed to staff upon return.

To avoid loss or theft, we encourage you to enter a delivery address where someone will be present to accept the package during the working day. This could be a home or business address, or a P.O. box.

If you don't receive your Zip Book order within two weeks, please email us at  If it arrives damaged, email us to avoid being charged.

How do I return my Zip Book?

When you have finished with a Zip Book item, DO NOT place it in a book drop! Because it comes directly from, the item will not yet be bar-coded for the Upland Public Library System. If it goes into the book drop, we will not be able to track it the usual way, and you may be charged for a lost item.

You must return the book in person directly to a library employee at your local branch and tell them “This is a Zip Book.” 

Is there a fee to order a Zip Book?

If you return your Zip Book item on time you will pay absolutely nothing. If it is late or lost, the same fines and rules will apply as with other library items. 

Who can request a Zip Book item?

To participate, you must be a current Upland Public Library card holder in good standing, with less than $5.00 in outstanding charges.

If you do not have a current Upland Public Library library card, you can register for a library card online on the Upland Public Library System webpage. Online/ecards must be converted to full service cards in order to request Zip Book items.  Please visit Upland Public Library to upgrade your ecard before ordering any Zip Book items.

What if my requested title does not fit the Zip Books criteria?

If the item is not found within Upland Public Library, you might want to consider placing an interlibrary loan (ILL) request. Talk to your local library staff for more information. If you'd like to request a book that is not yet published, please submit your suggestion using our Contact Us form.

Sounds great! How do I get started on Zip Books?

To make a request, fill out the form located below or visit us in person to receive a form. 

Make sure to fill out the form completely, including your email address. If you need help identifying the ISBN for an item, ask library staff for assistance.

Please join us in thanking the California State Library for their generous support of the Zip Books program and the Upland Public Library!

Request Format (Choose One)

I am responsible for handing the Zip Book to an Upland Public Library employee by the due date assigned. I am aware that Zip Book loans are subject to overdue fines or lost or damaged fees.
By submitting this application, I acknowledge that all information contained is correct and truthful to the best of my knowledge, and that I have read and understood the requirements above. I am aware that Zip Book requests are subject to Library guidelines and availability and may not be filled.


460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.