Administrative Services

Risk Management

The purpose of the Risk Management Division is to ensure that all City employees are provided a safe work environment, protected from injury, by providing safety training programs and managing compliance to State safety mandates.  The Risk Management Division also provides all necessary coordination and reporting with the Occupation Safety and Health Administration (OSHA).

Other areas of responsibility include the administration and management of all workers’ compensation claims, general liability claims, vendor insurance compliance review, and ensuring that the City’s physical assets are protected and insured.

General Liability

The Risk Management Division processes personal injury, property or vehicle damage claims filed against the City of Upland. In the event a liability occurs, the aggrieved individual may file a claim by submitting a claim form to the City Clerk’s Department. A claim must be filed with the City Clerk of the City of Upland within six months after occurrence of the incident or event on which the claim is based.

Completed claim forms must be mailed or hand-delivered to:

City of Upland
Attn:City Clerk’s Office
460 N. Euclid Ave.
Upland, CA 91786

Workers' Compensation

The Risk Management Division also acts as the Workers' Compensation liaison. Risk Management is responsible for processing claims for employees and volunteers of the City of Upland who have been injured on the job.  Employees must report injuries to their supervisors immediately, and follow all Administrative Policies and Procedures regarding the Workers’ Compensation Program.


The Risk Management Division makes every effort to prevent losses to the City of Upland such as employee injury, injury to the public, and equipment and property loss.  Prevention programs include employee safety training, hazard identification, risk control and wellness programs.


460 N. Euclid Avenue
Upland, CA 91786
(909) 931-4100

Hours of Operation:
Monday - Thursday
8:00 a.m. to 6:00 p.m.