The City of Upland Passport Office is located at the Gibson Senior Center, 250 N. Third Avenue, Upland.  

Passport Office hours of operation:

• Monday through Friday, 12:00 p.m.-4:30 p.m.
  
• 2nd & 4th Saturday of each month, 8:00 a.m. to 1:00 p.m.

All passport applicants, who are not eligible to apply by mail, must appear in person to apply for a passport.  Renewal applications, DS-82, cannot be processed at the City of Upland Passport Office.  

As a Passport Acceptance Facility, we can assist you with submitting your application to the Department of State.  Routine service can take up to 12-weeks from the day an application is submitted at an acceptance facility to the day a new passport is received by the customer. An expedited passport is available for an additional $60 fee. Expedited service can take up to 8-weeks from the day an application is submitted at an acceptance facility to the day a new passport is received by the customer.  The 4 to 6-week time frame includes time for processing and up to 2-3 weeks for mailing times on the front and back end. 

Children, ages 15 years and under must have both parents appear or the appearing parent must have a signed notarized consent form (DS-3053) from the non-appearing parent.   

Applicants for Adults must be able to provide the following for a new passport:

• A completed Passport Application, DS11
• Proof of U.S. Citizenship.  Ex:  original Birth Certificate, or other proof of Citizenship
• A black and white copy of the Proof of U.S.A Citizenship.
• Proof of identity Ex:  driver's license, State I.D. card (California) If out of State Identity must bring in other form of Identification Ex: Costco card, Credit card
• A black and white copy of Proof of Identification front and back.
• One copy of a recent color passport photograph.  Many locations are available for this service, or the photograph may be taken at the City of Upland Passport Office for a $12 fee.
• Only Check or Money Order made payable to the Department of State can be accepted for the passport fee. Each application needs Individual check or money order
• City of Upland processing fees and/or photos. Can be paid with Check Money Order, Cash, or Credit card.  Processing fees and photo fees can be combined on one check or Money Orders for couples or families.  

Applicants for Minor must be able to provide the following for a new or renewing passport:

• A completed Passport Application, DS11
• Proof of U.S. Citizenship.  Ex:  original Birth Certificate, or other proof of Citizenship
• A black and white copy of the Proof of U.S.A Citizenship.
• Proof of identity for both parents Ex: driver's license, State I.D. card (California) If out of State Identity must bring in other form of Identification Ex: Costco card, Credit card. If both parents cannot attend the appointment, a completed notarized DS-3053 Form from parent who is not present along with copy of I.D. back and front are required. If more than one minor is getting a passport a completed notarized DS-3053 is need for each minor’s application
• A black and white copy of Proof of Identification front and back from both parents. If more than one minor is getting a passport a copy is need for each minor’s application
• One copy of a recent color passport photograph.  Many locations are available for this service, or the photograph may be taken at the City of Upland Passport Office for a $12 fee.
• Only Check or Money Order may be made payable to the Department of State for the passport fee. Each application needs Individual check or money order
• City of Upland processing fees and/or photos. Can be paid with Check Money Order, Cash, or Credit card.  Processing fees and photo fees can be combined on one check or Money Orders for couples or families.  

RENEWALS:

• A minor's passport may not be renewed by mail; to renew a minor's passport, you need to bring the expired passport and/or card, a copy of their birth certificate, a completed notarized DS-3053 Form (if applicable0, a new, first-time passport application.
• An adult passport may be renewed by mail if it meets certain requirements.

Check Your Eligibility to Renew by Mail (adult passports only)

• Is the passport in your possession to submit with your application?
• Is the passport undamaged other than normal "wear and tear?
• Was the passport issued when you were age 16 or older?
• Was the passport issued within the last 15 years?
• Was the passport issued in your current name or you can document your name change?

If you answered 'Yes' to all 5 eligibility questions in the section above, you must mail your renewal form directly to the State Department.  If you don't meet all the renewal requirements, you'll need to schedule an in-person appointment, complete a new, first-time passport application, and bring all required documentation.

FEES: 

• Application fees are $130 for age 16 and over by check or money order only payable to the U.S. Department of State.
• Application fees are $100 for ages 15 and under by check or money order only payable to the U.S. Department of State.
• A $35 acceptance fee is also required and is payable to the City of Upland.
• Passport photos are available on site at a cost of $12. Can be paid with Check, Money order, cash, or Credit card.

To obtain answers to your questions or to schedule an appointment, please contact Gibson Senior Center, (909) 981-4501.

Passport Services are also available online!  Find, download, complete, and print passport forms, check the status of your application, or find answers to frequently asked questions by visiting Available Online Passport Services.